Working and vocabulary

 4 

1-Thank you for calling.i'll b ehappy to assist you again in the future

2-i don't know what to do. What do you suggest?

3-I can't remember exactly what you ordered.I'll check my records.

4-The order hasn't arrived yet. It must be lost in the post

5

1-Yes

2-Yes

3-Yes

4-Yes

5-No

6-Yes

6

1-refund

2-Compensation

3-Faulty part

4-Losing business

5-Making noise

6-Dosen't fit

7-

1-CR

2-CR

3-C

4-CR

5-C

6-CR

7-C

8-C